The following information explains what data is collected during your visit to the website and how it is used:
Personal data is information about data subjects whose identity is determined or can be determined. Information can be all information that is or can be associated with a person, e.g. your name, address, telephone number and date of birth.
If you have provided us with personal data, we will only use it to answer your inquiries, to process contracts concluded with you and for technical administration.
We also use selected service providers for the technical and organizational implementation of our website. They are contractually obliged to process the data they receive exclusively in accordance with our instructions. We do not pass on your data to other companies.
Your personal data (including, for example, your name, address or contact details) will only be passed on to third parties if this is necessary for the purpose of processing the contract or if you have previously consented. Consent given can be revoked in writing at any time.
We will only send you advertising information or newsletters by email or other media if you consent to such mailings. If you no longer wish to receive such mailings from us, you can of course unsubscribe at any time free of charge by sending a written notification to the address provided under our imprint You can unsubscribe using the contact details provided.
You have the right to information, correction and deletion of your stored data at any time.
Certain accesses to our website are logged. The storage serves internal system-related and statistical purposes and takes place in accordance with the statutory or internal retention periods. The following information is logged: date and time of access, web browser and IP address of the requesting computer.
Further personal data is only collected if you provide this information voluntarily, for example if you register for a service and provide personal information in the process, such as when subscribing to the newsletter. We only use the data for the purpose intended and to the extent that it is necessary to carry out the respective service.
If you are logged in to Google and have agreed to the use of your personal data from your Google account, your visitor data will be used to send you personalized advertising.
We may use cookies on this website, as well as for email notifications, advertisements and interactive applications, to continually optimize our service.
Cookies are text files, usually consisting of letters and numbers, that are stored on your computer when you visit our website. You can prevent the installation of cookies by setting your browser software accordingly.
In order to analyze and improve the structure and navigation of our website and to tailor it to the needs of our customers, we make records ourselves using cookies or we commission other service providers to do so. Our service providers only receive anonymous data and are not able to establish a connection with you personally.
We cooperate with various social network providers. As part of this cooperation, your browser is automatically connected to the selected service provider (e.g. Facebook) when you use the respective service. For example, your IP address, cookies and other information are transmitted to the respective service provider if you have previously visited their website. We prevent this data transfer as far as possible and it only takes place if you interact with the social network. If you are logged in to the corresponding social network platform, it can assign the visit to our website to your user account.
We also use plug-ins (e.g. Facebook symbol) from various platforms. By clicking on the respective symbol, you agree to communication with the respective platform and the transmission of information (e.g. IP address) to the respective service provider. For more information on the respective use of your data, please refer to the privacy policy of the selected service provider.
We use the bonus program from Keepoala GmbH, Schwanseestraße 56, 81549 Munich, Germany (“Keepoala”), which rewards customers for low-return orders and for providing detailed return reasons. This allows us to improve our offering and our products and become even more sustainable. Rewards are recorded in the form of a points system within the bonus program, whereby points can be redeemed for rewards. The order data (email address, customer ID, order number/order number, shopping cart item, shopping cart amount, item ID, item price, shipping country) are then stored and evaluated by Keepoala. This processing only takes place when orders are placed by a customer with an active user profile at Keepoala and is based on our legitimate interest in the correct calculation of premiums for participating customers as well as on the legitimate customer interest in the complete allocation of orders eligible for rewards to the Keepoala user profile in accordance with Art 6 Paragraph 1 Letter f GDPR.
We have concluded an order processing agreement with Keepoala in which we oblige Keepoala to protect our customers' data and not to pass it on to third parties. Further information about data protection at Keepoala can be found in the Keepoala data protection declaration at https://keepoala.com/datenschutzerklaerung/
Your data security is our highest priority. Our declared goal is to take all necessary technical and organizational measures to ensure the security of data processing and to process your personal data in such a way that it is protected from access by unauthorized third parties.
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