Lets avoid returns together and be rewarded with bonuses
We not only want to provide you as a costumer with good products, but also reward you for not returning the items.
In this way, we make a further contribution to climate protection and avoid CO2, which is generated during return transport, as well as additional packaging waste.
For that we cooperate with Keepoala. After registration, your TORLAND order will be automatically registered with Keepoala. You earn points by keeping the order or, in the case of an unavoidable return, by telling us the reasons why you need to send something back to us. You can use the points you earn directly for your next purchase with us or redeem them for alternative, sustainable rewards.
Want to find out more about the program? Then just take a look here: https://keepoala.com
Why is it so important to avoid returns?
In Germany alone, around 10 parcels are returned every second. That is too much CO2
emissions per year as flying around the world 17,500 times. But at least you would have seen something of the world, whereas a returned item is a superfluous environmental burden. You are unhappy with the item, the online store is unhappy with your return and the environment suffers.
With every return you avoid, you save at least 1.7 kg of CO2. Regardless of the packaging waste that is not generated because your returned item is repackaged and shipped again after being put back into storage. This means that after 7 avoided returns, you have saved the amount of CO2 that a tree offsets in a year through your environmentally conscious shopping behavior.
How does Keepoala work?
Keepoala avoids returns through the ordering behavior of online shoppers. With the help of the Keepoala app, online shoppers can track their online orders and participate in challenges together as a community, motivate others to be more sensitive in their online shopping, serve as role models and collect points for this.
You collect Keepoalas via the Keepoala website or directly by using the mobile app.
Do I have to take part? Does Keepoala cost me anything?
No, participation in the Keepoala program is of course voluntary and free of charge.
Why doesn't Keepoala plant trees to offset the climate?
There are already numerous providers who support you implanting trees and do an excellent job. Keepoala wants to help you avoid environmental pollution before it is emitted, instead of being another alternative to simply offset CO2.
Who is Keepoala?
Keepoala is a young company from Munich that was founded in 2021 by Sebastian, Tjark and Eik. The three have known each other since childhood and have made their mission to make online retails more sustainable together. They don't want to wait for the big fashion companies to decide to do more on their own, but want to provide us all with a digital companion to fight the returns madness as an environmentally conscious community.